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Privacy Policy

Lefka Hotel respects your privacy and is committed to protecting any personal data you provide through this website. This Privacy Policy explains how we collect, use, and protect your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Who We Are

Business name: Lefka Hotel
Location: Kolymvari, Chania, Crete, Greece
Contact email: n.vrouvakiskolympari@gmail.com

Lefka Hotel is responsible for the processing of personal data collected through this website.

Personal Data We Collect

We may collect personal data when you contact us or submit a reservation or availability request. This may include:

  • Full name

  • Email address

  • Phone number

  • Check-in and check-out dates

  • Number of guests

  • Any additional information you choose to provide in your message

We only collect data that is necessary to respond to your request or manage your reservation enquiry.

How We Use Your Data

Your personal data is used exclusively for the following purposes:

  • To respond to enquiries

  • To process reservation or availability requests

  • To communicate with you regarding your stay

We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

We process your personal data based on:

  • Your consent, when you submit a form

  • The need to take steps prior to entering into a booking or accommodation agreement

Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Your data may only be shared if required by law or public authorities.

Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries

  • Manage reservations

  • Comply with legal or accounting obligations

When data is no longer required, it is securely deleted.

Third-Party Services

Google Search Console

This website uses Google Search Console for monitoring website performance and search visibility. Google Search Console does not collect personal data from visitors.

Google Maps

This website may embed Google Maps to display our location. Google may collect technical data according to its own privacy policy.

Social Media Links

Our website may include links to social media platforms such as Facebook or Instagram. Clicking on these links may allow third-party platforms to collect data in accordance with their own privacy policies.

Cookies

This website does not actively use tracking or marketing cookies.

Basic technical cookies may be used by the hosting provider to ensure proper website functionality. No cookie consent banner is currently implemented.

Your Rights

Under GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, please contact us at:
n.vrouvakiskolympari@gmail.com

Data Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or website functionality. Any updates will be published on this page.